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  1. Privacy Notice

    ... personal information Shropshire Fire and Rescue Service (SFRS) is responsible for controlling how your personal data is used. You can ... we should we need to obtain further information from you about the incident you reported. Reviews of voice recordings will only be done ...

    infosol - 04/12/2023 - 09:26

  2. Publication Scheme

    As a public authority SFRS has a legal obligation to provide information through an approved ... and Rescue Service operates. Customer Service Our complaints procedure is available here: Complaints procedure | Shropshire ... the historic records and therefore if you have an enquiry about enforcement action taken by SFRS please contact us via email on  ...

    web-services-officer - 28/04/2023 - 08:41

  3. Accessing Information

    ... authorities. The right of access to personal information about yourself is covered under the Data Protection Act (DPA). Information already available SFRS routinely publish information via the Publication Scheme , its ... about the Service, you can submit it using our general complaints handling process.  April 2023 ...

    infosol - 28/04/2023 - 08:20

  4. Compliments and Thanks

    ... "Thank you Telford Central Station. On Sat at about six pm, the gentlemen of two watches cut my wife's wedding ring of her ... Practitioners following a session that was organised for SFRS, West Mercia Police and WMAS.  During attendance at a challenging ...

    web-services-officer - 08/03/2024 - 14:34

  5. Enforcement Policy

    ... We will respond promptly and positively to complaints about the service; We will ensure that enforcement action is proportionate ... in writing of the consequences of non-compliance. SFRS utilises the National Enforcement Register which is operated by National ...

    web-services-officer - 10/06/2022 - 10:49

  6. Sexism , sexual harassment, racism

    ... many complaints have been made by female members of staff about other staff members across the whole of the organization in the calendar ... 10 examples in each year of the words and phrases used – SFRS does not record this information other than the main allegation which, in ...

    Emily Bray - 05/10/2022 - 16:26