Our purpose

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The Shropshire and Wrekin Fire and Rescue Authority's Mission ensures that Shropshire Fire and Rescue Service exist to:

Save and protect life, property and the environment from fire and other emergencies

The organisation's vision and mission is most readily identifiable through its motto - Putting Shropshire's Safety First

Putting Shropshire's Safety First Logo

Our aims

  1. To be there when you need us in an emergency with a professional and well equipped team
  2. To reduce the number of fires in our community
  3. To reduce the number of fire related deaths and serious injuries
  4. To deliver an effective fire and rescue service at a cost that is acceptable to our community

Underpinning all our activities are our core values:

Core values

Service to the community
We value service to the community by:
  • Working with all groups to reduce risk
  • Treating everyone fairly and with respect
  • Being answerable to those we serve
  • Striving for excellence in all we do
People
We value all our employees by practising and promoting:
  • Fairness and respect
  • Recognition of merit
  • Honesty, integrity and mutual trust
  • Personal development
  • Co-operative and inclusive working
Diversity
We value diversity in the Service and the community by:
  • Treating everyone fairly and with respect
  • Providing varying solutions for different needs and expectations
  • Promoting equal opportunities in employment and progression within the Service
  • Challenging prejudice and discrimination
Improvement
We value improvement at all levels of the Service by:
  • Accepting responsibility for our performance
  • Being open-minded
  • Considering criticism thoughtfully
  • Learning from our experience
  • Consulting others