Complaints

Reference: 

1249

Request detail: 

I am writing to request information to which I am entitled under the Freedom of Information Act 2000.

For EACH of the previous three fiscal years (i.e. 2019/20, 2020/21, 2021/22) and 2022/23 - up to December 31 - please can you tell me:

The TOTAL number of complaints brought by fire and rescue service employees, against other fire and rescue employees, under the relevant Complaints Procedure; ideally, I wish the data to be broken down by type of grievance/s (e.g. bullying and discrimination, sexual harassment and assault, etc.).
The TOTAL number of complaints that were upheld.
The TOTAL number of upheld complaints that resulted in disciplinary action.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

Response detail: 

Thank you for your Freedom of Information request.

Shropshire Fire and Rescue Service’s complaints procedure is for members of the public to make complaints, so the following information is related to our grievance procedure.

The TOTAL number of complaints brought by fire and rescue service employees, against other fire and rescue employees, under the relevant Complaints Procedure; ideally, I wish the data to be broken down by type of grievance/s (e.g. bullying and discrimination, sexual harassment and assault, etc.).

2019/20

1 Grievance – Bullying

2020/21

1 Grievance – Behaviour Issue

1 Grievance – Bullying

2021/22

1 Grievance – Sexual Discrimination

1 Grievance – Racial Discrimination

1 Grievance – Behaviour Issue

1 Grievance – Behaviour Issue

2022/23

1 Grievance – Behaviour Issue

The TOTAL number of complaints that were upheld.

Two partially upheld.

The TOTAL number of upheld complaints that resulted in disciplinary action.

None.

Information Released: 

Yes

Received: 

Wednesday, 25 January, 2023

Responded: 

Thursday, 2 February, 2023

Topic: