Shropshire Fire and Rescue Service Badge and name Fire Crews at RTA
Welcome to the Shropshire Fire and Rescue Service Customer Charter
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Customer Charter
What we do
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Details on how to make a request under the Freedom of Information Act
Information on our commitment to equality and fairness
 

Information on our commitment to Equality and Fairness

Shropshire Fire and Rescue Service is firmly committed to providing equality of opportunity and fairness for both current and potential employees and equality of service to the community.


It accepts, both as an employer and as a provider of services, that it has a responsibility to promote fairness and equality of opportunity.

As a result the Brigade is determined to ensure that no employee, job applicant or any other person with whom it has contact:

Receives less favourable treatment on the grounds of sex, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, age, religious beliefs or disability;
Is disadvantaged by conditions or requirements which cannot be shown to be justified;
Is subjected to harassment or bullying, whether sexual, racial or in any other form


 

Members of the Shropshire Fire & Rescue Service Firesetters Team, April 2005

Members of the Shropshire Fire and Rescue Service Firesetters Team pictured from left:
Lynn Hosking, Youth Officer;
Community Fire Safety Officers Ian Pugh, Charlie Cartwright and Mia Wood with Deputy Chief Fire Officer,
Paul Raymond, front right

 
 

Comments or feedback on the Customer Charter

You can provide comments or feedback on our Customer Charter by:

1. Sending us an email to enquiries@shropshirefire.gov.uk
2. Printing off and completing our PDF icon Comments, Compliments, Complaints form (::PDF:docs/customer-charter/complaints-procedure-leaflet.pdf::)
3. Completing our online Comments, Compliments, Complaints form


 

| Customer Charter | What We Do | Our Delivery Approach | Contact Details | Our Promises and Customer Care Standards |
| Dealing with your complaints | Making a request - Freedom of Information Act | Our commitment to Equality and Fairness |

Putting Shropshire's Safety First

© 2005 Shropshire and Wrekin Fire and Rescue Authority.  This page was last updated 11-Jan-2008