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Welcome to the Shropshire Fire and Rescue Service Customer Charter
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Customer Charter
What we do
Our delivery approach
Contact details
Our promises / Customer Care Standards
Information on how your complaint will be dealt with
Details on how to make a request under the Freedom of Information Act
Information on our commitment to equality and fairness
 

Contact Details

You can contact Shropshire Fire and Rescue Service in a variety of ways, which include:



over the telephone on 01743 260 200 (24 hour number)
in person (by visiting the Headquarters in Shrewsbury, any one of our wholetime stations at Shrewsbury, Telford or Wellington or any of the retained Fire Stations throughout the County, please note that retained stations are not staffed on a 24 hour basis)
by mail to any of the above (please see the section Important Addresses)
by fax on 01743 260 268
electronically to enquiries@shropshirefire.gov.uk

 
Helen Peach from Shropshire Fire and Rescue Service Admin Support

If you want to find out where your nearest Fire Station is, visit our website at www.shropshirefire.gov.uk
or telephone 01743 260 200

 
 

Important Addresses

Fire Station Address
Albrighton Newport Road, Albrighton, Wolverhampton, WV7 3EW
Baschurch Station Road, Baschurch, SY4 2BG
Bishops Castle Church Lane, Bishops Castle, SY9 5AF
Bridgnorth Innage Lane, Bridgnorth, WV16 4HL
Church Stretton Sandford Avenue, Church Stretton, SY6 6AZ
Cleobury Mortimer Station Road, Cleobury Mortimer, Kidderminster, DY14 8AF
Clun Woodside View, Clun, SY7 8JE
Craven Arms Ludlow Road, Craven Arms, SY7 9QL
Ellesmere Grange Road, Ellesmere, SY12 0AU
Hodnet Brook Street, Hodnet, Market Drayton, TF9 3JB
Ludlow Weeping Cross Lane, Ludlow, SY8 1JH
Market Drayton Maer Lane, Market Drayton, TF9 3AL
Minsterley Little Minsterley, Minsterley, SY5 0BE
Much Wenlock Smithfield Road, Much Wenlock, TF13 6BD
Newport Salters Lane, Newport, TF10 7LB
Oswestry Mount Road, Oswestry, SY11 1BB
Prees Brades Road, Prees, Whitchurch, SY13 2DU
Shrewsbury St Michael's Street, Shrewsbury, SY1 2HJ
Telford Stafford Park 1, Telford, TF3 3BW
Tweedale Bridgnorth Road, Madeley, Telford, TF7 4JD
Wellington Haybridge Road, Wellington, Telford, TF1 2NW
Wem High Street, Wem, SY4 5DR
Whitchurch Bridgewater Street, Whitchurch, SY13 1QL


 
 

Comments or feedback on the Customer Charter

You can provide comments or feedback on our Customer Charter by:

1. Sending us an email to enquiries@shropshirefire.gov.uk
2. Printing off and completing our PDF icon Comments, Compliments, Complaints form (PDF 56.71 Kb)
3. Completing our online Comments, Compliments, Complaints form


 

| Customer Charter | What We Do | Our Delivery Approach | Contact Details | Our Promises and Customer Care Standards |
| Dealing with your complaints | Making a request - Freedom of Information Act | Our commitment to Equality and Fairness |

Putting Shropshire's Safety First

© 2005 Shropshire & Wrekin Fire Authority.  This page was last updated 11-Jan-2008