Information and Communications Technology

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The ICT department provides an essential support service to Shropshire Fire and Rescue Service, ensuring the continuous availability of a business critical communications infrastructure.

Information Communication Technology (ICT) covers three principle areas of responsibility:

  • Information systems
  • Communications (including Mobile Data)
  • Technology

The department prides itself in keeping the organisation at the forefront of technology developments. Support and assistance is available from the department via the 'helpdesk', by telephone, e-mail, through a visit to the office or by reporting issues requiring assistance through Fire Control.

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ICT Handbook