The ICT department provides an essential support service to Shropshire Fire and Rescue Service, ensuring the continuous availability of a business critical communications infrastructure.

Information Communication Technology (ICT) covers three principle areas of responsibility:

• Information systems
• Communications (including Mobile Data)
• Technology

The department prides itself in keeping the organisation at the forefront of technology developments. Support and assistance is available from the department via the 'helpdesk', by telephone, e-mail, through a visit to the office or by reporting issues requiring assistance through Fire Control.

• Information, Communications and Technology (ICT) Handbook