Shropshire Fire and Rescue Service Badge and name Firefighter Carl Lewis tells Bishops Castle pensioner Margaret Griffiths about the Bogus Callers Task Force. Merged with Rabinder Dhami of Shropshire Fire & Rescue Service Community Fire Safety Team shows Newport MP, Mark Pritchard the ten year smoke alarms and range of Safety Leaflets available to the public
Welcome to the Shropshire Fire and Rescue Service website
Be Cool Be Safe quiz
Crucial Crew
Harry the Hoaxer
How you can help
Junior Fire Education Scheme
Meet the team
Partnerships for children and young people
Teenage arson website
Useful links
After the fire service has left
Cigarette safety
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Fire safety advice
Fire safety advice for the disabled
Fire safety advice for the elderly
Free home fire safety check
Junior fire education
Keep Warm Keep Well

Crucial Crew

Children attend a Crucial Crew event in Shropshire

Shropshire Fire and Rescue Service first became involved in the Crucial Crew events in 1993.

Shropshire County Council and Telford & Wrekin Council hold these events at Nesscliffe, Buildwas Abbey Telford, Bridgnorth, Oswestry and North Shropshire.

  
What is Crucial Crew?
Crucial Crew 2008
Debate presentation
Meet Harry the Hoaxer
Hoax calls
Caller identification
Call Challenging
Mobile Phones
Arson
Age of criminal responsibility

These events are aimed at year six pupils, aged 10 and 11, who are at an age where they are becoming more independent and beginning to make responsible decisions. The Crucial Crew event consists of real life scenarios, featuring various agencies who give interactive presentations and offering advice on the best way to deal with certain safety situations.

What is Crucial Crew? ^ Top  

The Crucial Crew project aims to provide an enjoyable way of teaching children to

Become more aware of personal safety
Learn how to react to dangerous situations
Make a contribution to crime prevention
Avoid becoming victims of crime
Know what to do in an emergency
Foster good citizenship

Shropshire Fire and Rescue Service have previously focused their presentation on prevention, detection and escape using cosmetic smoke to illustrate escape behaviour. However due to a health and safety issue, the use of the smoke has been prohibited because of the dangers to children who are asthma sufferers.

The Youth Officer has redesigned the Crucial Crew presentation focusing on all five Community Fire Safety messages: prevention, detection, escape, arson and hoax calls.

Crucial Crew 2008 ^ Top  

Crucial Crew events are not open to the public and are specifically aimed at school children in Shropshire.

2008 Crucial Crew events

Fire crews from the wholetime stations attend the Crucial Crew events where they provide a variety of different activities to teach the children about fire safety and Shropshire Fire and Rescue Service.

Each scenario below usually lasts 15 minutes.

Debate presentation ^ Top  

Crucial Crew Debate presentation There is a change to this year’s presentation. The aim is to interact with children using the four techniques of learning
  • Kinaesthetic (movement)
  • Visual
  • Verbal
  • Aural (listening)

The interactive lesson will assist children in becoming more engaged in the presentation.


Meet Harry the Hoaxer ^ Top  

Harry the Hoaxer Firefighters will introduce Harry the Hoaxer

This cartoon character is a visual resource designed to assist the firefighter in explaining the consequences of making hoax calls and committing the crime of arson.

Printed on flip chart size paper the pictures tell a story about Harry the Hoaxer.

The firefighter will:
  • Ask the children to tell him/her what is happening in the 1st picture and then summarise.
Hoax calls ^ Top  

Harry, encouraged by his mates Billy and Verity, makes a hoax call to the Fire Service to look cool For a joke Harry, encouraged by his mates Billy and Verity, makes a hoax call to the Fire Service to look cool.

The firefighter will:

  • Explain that when appliances attend a hoax call the firefighters are not available for genuine emergencies

Caller identification ^ Top  

We know where you are Harry! We know where you are Harry!

The firefighter will explain:

  • Our technology gives us your location and telephone number
  • We record your voice to use as evidence
  • Dialling the prefix 141 does not block your identification

Call Challenging ^ Top  

In 2006-2007, SFRS received 422 malicious / hoax calls (mainly made by children who think it is a joke).

To reduce the problem the Fire Service has introduced a system entitled Call Challenging.

This procedure assists control room staff to verify a genuine call.

Call Challenging The firefighter will explain:
  • All calls register with immediate caller identification and your voice is recorded
  • Your voice patterns are as individual as their fingerprint
  • Remind them that the 141 prefix does not block caller identification
  • Details will be passed onto the Police for further action and the recorded information can be used if a decision is made to prosecute you
  • Call challenging embarrasses some hoaxers and they often hang the phone up when questioned, but we still attend half of the hoax calls

We are educating you and we had a big reduction - through using call challenging we only actually attended 142.

Mobile Phones ^ Top  

Mobile phone and satellite The firefighter will:
  • Explain about the problems of hoax calls being on the increase with the young people owning mobile phones
  • Ask them who has a mobile phone, ask them to name their server e.g. Virgin, BT etc
  • Inform the children of the new developments and partnerships with mobile phone companies and SFRS
  • Explain we text them stating that we are aware they have made a malicious call from this number and if it continues SFRS will approach their server and get their phone signal barred
  • Explain that they will lose any credit they have on the phone and will be liable for prosecution.

Remember we have your number!

Arson ^ Top  

Harry lights a fire in the park with Billy and Verity The firefighter will:
  • Explain Harry is lighting fires in the park and that he knows its wrong, but he is experiencing “peer pressure”
  • Ask what Verity and Billy are saying to Harry?
  • Ask how Harry is feeling?

Remember lighting fires on purpose or deliberately is a crime and you could be charged with arson or criminal damage.


Age of criminal responsibility ^ Top  

Harry is in jail because he is a criminal The firefighter will explain:
  • The age of criminal responsibility in this country is 10 years
  • Everyone in the group will be either 10 or 11 years old and therefore of the age to be prosecuted
  • Arson means to set a fire on purpose or deliberately and it is a crime
  1. If they light a fire, it endangers people’s lives, and if they are caught and prosecuted, they may receive a maximum of 7 years in a young offender’s institute.
  2. If they light a fire on purpose or deliberately and it kills someone, they could receive a life sentence.
  3. If they are caught and prosecuted for making hoax calls then they could receive a custodial sentence.

You are now 10 years or over, remember arson and hoax calls are a crime.

Any questions? ^ Top  

The firefighters will ask if anyone has any questions and ask the children to remember the following points:

Fire can spread fast, make sure you have a smoke alarm and an escape plan
Do not make hoax calls or start small fires in your community
A firefighter's job is to save you in an emergency and they get upset when they're sent to a hoax call because they are not available to rescue you from fires or road traffic accidents
The firefighters cannot be there quickly if the fire engine is delayed because silly people are making hoax calls or starting silly little fires in the park
Firefighters do not want to arrive too late to a genuine fire and bring you out in a body bag

The session ends by the sound of an air horn.


Further information

Lynn Hosking
Youth Officer
01743 260 257



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