Shropshire Fire and Rescue Service Badge and name Firefighter Carl Lewis tells Bishops Castle pensioner Margaret Griffiths about the Bogus Callers Task Force. Merged with Rabinder Dhami of Shropshire Fire & Rescue Service Community Fire Safety Team shows Newport MP, Mark Pritchard the ten year smoke alarms and range of Safety Leaflets available to the public
Welcome to the Shropshire Fire and Rescue Service website
Be Cool Be Safe quiz
Crucial Crew
Harry the Hoaxer
How you can help
Junior Fire Education Scheme
Meet the team
Partnerships for children and young people
Teenage arson website
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After the fire service has left
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Harry the Hoaxer

Harry the Hoaxer

Harry the Hoaxer is a cartoon character created by Shropshire Fire and Rescue Service.

Pictures of Harry are used at Crucial Crew events as a visual resource to assist the firefighter in explaining the consequences of making hoax calls and committing the crime of arson.

  
Hoax calls
Caller identification
Call challenging
Mobile phones
Arson
Age of criminal responsibility

Hoax calls ^ Top  

Harry, encouraged by his mates Billy and Verity, makes a hoax call to the Fire Service to look cool For a joke Harry, encouraged by his mates Billy and Verity, makes a hoax call to the Fire Service to look cool.

When appliances attend a hoax call the firefighters are not available for genuine emergencies

Ask yourself how you would feel if there was a fire at your home and the fire service couldn't turn up because they had gone to a hoax call?


Caller identification ^ Top  

We know where you are Harry! We know where you are Harry!
  • Our technology gives us your location and telephone number
  • We record your voice to use as evidence

Dialling the prefix 141 does not block your identification

Call challenging ^ Top  

In 2006-2007, SFRS received 422 malicious / hoax calls (mainly made by children who think it is a joke).

To reduce the problem the Fire Service has introduced a system entitled Call Challenging.

This procedure assists control room staff to verify a genuine call.

Call Challenging
  • All calls register with immediate caller identification and your voice is recorded
  • Your voice patterns are as individual as their fingerprint
  • The 141 prefix does not block caller identification
  • Details will be passed onto the Police for further action and the recorded information can be used if a decision is made to prosecute you
  • Call challenging embarrasses some hoaxers and they often hang the phone up when questioned, but we still attend half of the hoax calls

Since the Crucial Crew have been educating young people we have had a big reduction - through using call challenging we only actually attended 142.

Mobile phones ^ Top  

The problems of hoax calls have begun to increase with young people owning mobile phones

Mobile phone and satellite Do you have a mobile phone?
  • New developments and partnerships with mobile phone companies and SFRS are helping to reduce the number of malicious calls and catch the young people who make the calls
  • If we receive a malicious call from your mobile we will text you stating that we are aware you have made a malicious call from this number and if it continues SFRS will approach your server and get your phone signal barred
  • You will lose any credit on your phone and will be liable for prosecution.

Remember we have your number!

Arson ^ Top  

Harry lights a fire in the park with Billy and Verity Harry is lighting fires in the park and that he knows its wrong, but he is experiencing "peer pressure"
  • What do you think Verity and Billy are saying to Harry?
  • How do you think Harry is feeling?

Remember lighting fires on purpose or deliberately is a crime and you could be charged with arson or criminal damage.


Age of criminal responsibility ^ Top  

Did you know the age of criminal responsibility in this country is 10 years old?

Harry is in jail because he is a criminal

Arson means to set a fire on purpose or deliberately and it is a crime

  1. If you light a fire, it endangers people’s lives, and if you are caught and prosecuted, you may receive a maximum of 7 years in a young offender’s institute.
  2. If you light a fire on purpose or deliberately and it kills someone, you could receive a life sentence.
  3. If you are caught and prosecuted for making hoax calls then you could receive a custodial sentence.

If you are 10 years or over - remember arson and hoax calls are a crime and you could be prosecuted

Remember ^ Top  
Fire can spread fast, make sure you have a smoke alarm and an escape plan
Do not make hoax calls or start small fires in your community
A firefighter's job is to save you in an emergency and they get upset when they're sent to a hoax call because they are not available to rescue you from fires or road traffic accidents
The firefighters cannot be there quickly if the fire engine is delayed because silly people are making hoax calls or starting silly little fires in the park
Firefighters do not want to arrive too late to a genuine fire and bring you out in a body bag


Further information

Lynn Hosking
Youth Officer
01743 260 257

Chris Page
Scheme Administrator
01743 260 254



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© 2007 Shropshire and Wrekin Fire and Rescue Authority.  This page was last updated 11-Jan-2008


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