Emergency contacts

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In most emergencies you should dial 999

Police, Fire and Ambulance services at the scene of a Road Traffic Collision

If you live in, or are visiting, Shropshire and require help in an emergency, the telephone numbers on this page should be of help.


West Mercia Police

  • Emergencies - dial 999*
  • Non-emergencies - 08457 444 888
  • Minicom helpline - 08456 000 303

*Dial 999 and ask for the Police if:

  • there is a danger to life or risk of injury
  • a crime is in progress and the offender is still at the scene or has only just left
  • immediate police attendance is necessary such as when a crime is obviously about to be committed

Shropshire Fire and Rescue Service

  • Emergencies - dial 999*
  • Non-emergencies - 01743 260 200

*Dial 999 and ask for the Fire Service if:

  • you discover a Fire or are involved in a Fire
  • you discover a trapped person or if you become trapped
  • you discover a spillage or leakage of harmful chemicals

Shropshire Ambulance Service

  • Emergencies - dial 999*
  • Non-emergencies - 01743 364 061
  • Minicom - 01743 344 642

*Dial 999 and ask for the Ambulance Service in a medical emergency only


Radio Stations

For the latest news during a major emergency, we recommend listening to your local radio station:

BBC Radio Shropshire
96FM across the county, and:
Ludlow (95FM)
Clun (104.1FM)
Church Stretton (90FM)
Beacon Radio
103.1 FM
Sunshine Radio
855 KHz AM

Social Care Emergency Duty Team

Shropshire County Council's Social Care Emergency Duty Team provide help in a crisis to vulnerable adults, children in need and their families when local daytime offices have closed. This includes during the night, on weekends and public holidays.

To contact the team during these times call 0845 678 9040


Emergency Plannning

Shropshire County Council's Emergency Planning Unit may be able to offer advice about dealing with a major emergency.

The team can be contacted during normal office hours on 01743 252 843

Further information