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  1. Shropshire Fire and Rescue Control Operators Celebrated During International Control Room Week 2023

    ... They are the calm voice at the end of the line in times of emergency and the first point of contact for people in crisis. Control Room ... that happens in the control room. Shropshire Fire and Rescue Service’s operators are no exception and have been particularly busy during ...

    Laura Newsome - 27/10/2023 - 10:22

  2. Government funds £1.8 million for new Fire Control for Shropshire

    ... of our call handling function and improve our resilience and emergency response for local people.” The control room, which opened ... the revamped Shropshire fire HQ in Shrewsbury, manages the Service’s emergency 999 calls. It replaced a 15 year old system. ...

    web-services-officer - 22/07/2021 - 12:52

  3. Light aircraft incident demonstrates emergency service interoperability

    At 5:08pm on Saturday evening Shropshire Fire and Rescue Services control room received a call from Sleap Airfield near ... in place and allowed time for a complete briefing of all emergency services”. A specialist crew from RAF Shawbury were also ...

    web-services-officer - 22/07/2021 - 12:52

  4. Industrial Action

    ... Facebook and Twitter . If I call 999 in an emergency during the strike will a fire engine still come? Yes, but due to extra pressures on our service please make sure you only dial 999 in a genuine emergency. In the ...

    web-services-officer - 05/12/2014 - 11:36

  5. Driver thanks on-call crews for rescue from near fatal crash

    ... that rescued him A Shropshire Fire and Rescue Service on-call crew were thanked this week by a young male driver who survived ... Loggerheads station, West Midland Ambulance and the Medical Emergency Response Intervention Team (MERIT).  It quickly became apparent ...

    Maria Bagnall - 09/12/2020 - 15:42

  6. Exercise OASIS Shropshire Trials

    ... Manager Jim Cameron Shropshire Fire and Rescue Service is involved in a "cutting edge" scheme to help integrate Europe's diverse emergency response systems by making information instantly available to fire, ...

    web-services-officer - 22/07/2021 - 12:52

  7. Firefighters

    ... regulations. Firefighters are a key part of the Fire Service, and here at Shropshire we have firefighters on two different shift ... The main role of the fire control operators is to answer the emergency calls and decide what appliances need to be sent to each incident. ...

    Deryn Jones - 12/11/2021 - 11:25

  8. Reduction of unwanted fire signals (UwFS) policy

    ... firefighters and members of the public when responding under emergency conditions. Role of the Protection Team (Business Fire Safety) ... Premises Performance Monitoring Levels The Service continually monitors the levels of UwFS and looks reduce these levels ...

    web-services-officer - 26/10/2018 - 09:23

  9. Station calls

    ... of Information request. At Shropshire Fire and Rescue Service none of our stations receive ‘calls’ as such, only the Fire Control ... 10 May, 2023 Topic:  Incident and emergency response Document:  Req1288 - Calls ...

    Emily Bray - 30/06/2023 - 15:57

  10. Compliments and Thanks

    ... comments were received after a station visit hosted by the Service's Prevention Officer for Children & Young People, and  Prevention ... or immediate aftermath. I managed to eventually contact the emergency services including members of your Service, who duly arrived. What ...

    web-services-officer - 08/03/2024 - 14:34

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