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The Emergency Service

Flooding

  What to do in an Emergency >
 
 
Flood warnings - For the latest flood alerts, follow the link to the Environment Agency website
www.environment-agency.gov.uk

PDF icon Flood advice for householders (PDF 46 Kb)
PDF icon Help for people affected by flooding (PDF 21 Kb)
 

Be prepared

Bullet icon Make sure your home is adequately insured and major contents listed
Bullet icon Make sure your property is in good repair
Bullet icon Know how and where to turn off your water, electricity and gas supplies
Bullet icon Acquire carrying boxes or baskets for pets
Bullet icon Collect and maintain a home emergency pack

Gather information

Bullet icon Listen to the weather forecast, travel updates, flood warnings on your local radio station
(Follow this link bad weather conditions )


Before a flood

Bullet icon Put your home emergency pack in a safe, accessible place
Bullet icon Protect doorways and low level vents with sandbags (remember to unblock these vents before switching everything back on)
Bullet icon Consider stocking sandbags now (your district/borough council may not be able to supply them)
Bullet icon Move valuables, food and other possessions upstairs where possible
Bullet icon Turn off gas and electricity if flooding is definitely about to happen to your property

Advice during heavy rainfall and potential flooding
Bullet icon Motorists should not attempt to drive through flooded roads or fords. The water is often deeper than it looks and may be moving quite fast. Your vehicle may be swept away or become stranded
Bullet icon Do not attempt to walk through flooded areas. Even shallow water moving fast can sweep you off your feet and there may be hidden dangers such as open drains, damaged road surfaces, submerged debris or deep channels; these can cause serious injuries or even death.
Bullet icon Children should not be allowed to play in flood water, which can become contaminated with sewerage and chemicals
Bullet icon Do not smoke, eat or drink whilst in contact with floodwater and always wash your hands afterwards.
Bullet icon Keep an eye on weather reports on local television or radio news channels. Do not travel in heavy rain storms unless absolutely necessary
Bullet icon Look after neighbours. People have been known to suffer from hypothermia after their homes have become flooded with cold rainwater even in the summer time
Bullet icon Remember that the during a storm the emergency services will be very busy, only call for immediate assistance if there is a risk to life or serious property or environmental damage
Bullet icon Following a flood in your home, make sure all electrical circuits are fully dried out and checked by an electrical engineer before switching back on.


During a flood

Bullet icon Co-operate fully with the emergency services
Bullet icon Do not switch on electricity or gas until these have been inspected by a qualified engineer
Bullet icon Do not use food that has been in contact with flood water
Bullet icon Assume that flood water contains sewage
Bullet icon Ensure that you wear gloves when handling affected items
Bullet icon Thoroughly disinfect and dry affected household items

After a flood

Bullet icon Call your insurance company. Tell them what has happened and if possible take photographs of damaged items prior to disposal, as this may help your insurance claim
Bullet icon Check the yellow pages under Flood Damage for suppliers of cleaning materials or equipment to dry out your property
Bullet icon Contact the gas, electricity and water companies. You will need to have your supplies checked before you turn them back on
Bullet icon Open the doors and windows to ventilate your home (it takes a brick about 25mm/1inch a month to dry out)
Bullet icon Remember to unblock your airbricks and doorways, but take care to ensure your house is secure against intruders
Bullet icon Watch out for any broken glass or nails whilst your are cleaning up
Bullet icon Wash taps and run water for a few minutes before use. Mains tap water should not be contaminated, but check with your local water company if you are concerned
Bullet icon Do not turn on any electrical equipment until you are sure it has dried out
Bullet icon Beware of bogus traders - with so much damage it is tempting to take the first offer that comes along
Bullet icon Don't panic if you can't cope. There are organisations which may be able to help or advise such as the Fire and Rescue Services, District/Borough Councils and the Citizens Advice Bureaux
Bullet icon Remember, don't think it can't happen again - restock your supplies


Drying out and redecorating your property after flooding

Bullet icon Initially, all floor coverings should be removed and walls washed with clean water only
Bullet icon To help the house to dry out, windows and doors should be left open as much as possible and a fire kept alight or heat provided in each room
Bullet icon Lift one or two floorboards, particularly against outside walls, to increase the draught under the floor
Bullet icon Any furniture standing near walls should be removed and the wallpaper stripped off the flooded parts of walls
Bullet icon Any silt that has found its way under the house should be cleared away and under-floor gratings should be cleared. Silt or earth accumulated against brickwork above the damp-proof course should be cleared away and built-in cupboards left open - especially the one under the staircase
Bullet icon Walls may become covered with a white powder as they dry out. This is the salt already present in the bricks and should be brushed off dry
Bullet icon Under-floor timbers and floorboards of suspended floors must be dried before replacing floor coverings. It is safer to use loose rugs for six months because the longer the floor remains damp, the greater the chance of rot setting in and this will cause decay and the loss of strength of the wood
Bullet icon If the house is built of brick or stone, the walls will take some months to dry out. Do not rush to re-decorate
Bullet icon If re-decoration is necessary, the walls should be treated with an anti-mould solution and decorated with distemper or emulsion paint
Bullet icon If the plaster was already perished, it may have been weakened further by the flooding and may need to be replaced. Re-plastering should be carried out as soon as possible, but then leave the walls bare for a while to dry out
Bullet icon Hinges and locks may need oiling to prevent them from seizing up


Further information

Bullet icon BBC Shropshire - Road Travel updates
www.bbc.co.uk/shropshire
Bullet icon Environment Agency - Flood Warnings
http://www.environment-agency.gov.uk/subjects/flood/floodwarning
Bullet icon Flood Support microsite
http://www.floodresilienthome.com



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This page updated 06-Nov-2007