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Use the nearest phone... |
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You don't need money or a phonecard; just lift the receiver and dial |
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Don't worry, the call is free !! |
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When you dial 999, the first person you speak to is the telephone company operator.
Give him/her your phone number or the number you are dialling from and ask for the Fire Service. |
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After a dialling tone, you will hear... |
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"Fire Service" - You are now speaking to our main Fire Control centre. We will ask for the following information:
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Remember to speak clearly & don't panic
The call is then processed using the latest technology. We locate the address, identify the nearest available fire engines and dispatch them to the incident in less than a minute.
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