Contact Us

In an emergency please dial 999

In non-emergency situations, contact Shropshire Fire and Rescue Service by telephone on 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Tax relief for emergency services workers Yes 30th July, 2021 4th August, 2021

Pages

Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Equality, Diversity and Inclusion Yes 20th December, 2022 17th January, 2023
Secondary employment and fire safety work Yes 11th January, 2023 17th January, 2023
Grievances Yes 16th January, 2023 20th January, 2023
Gross/Serious Misconduct investigations Yes 17th January, 2023 20th January, 2023
Police investigations Yes 20th January, 2023 31st January, 2023
Complaints Yes 25th January, 2023 2nd February, 2023
Number of vacancies Yes 25th January, 2023 31st January, 2023
Secondary employment Yes 1st February, 2023 27th February, 2023
AFSA Yes 9th December, 2022 21st December, 2022
Racism Complaints Yes 29th November, 2022 1st December, 2022

Pages

Recent Freedom of Information Requests for Assets
Title Released Received Responded
Facilities Management Yes 17th September, 2021 6th October, 2021
List of all Fire Stations Yes 9th September, 2021 14th September, 2021
Station Floor Plans No 7th July, 2021 22nd July, 2021
Vehicle Types and Locations Partial 7th July, 2021 9th July, 2021
Foam Components Yes 7th July, 2021 29th July, 2021
Facilities Management Yes 29th April, 2021 25th May, 2021
AFS vehicles (Not held) 9th March, 2021 25th March, 2021
Mobile Phone Contracts Yes 4th March, 2021 30th March, 2021

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No recent freedom of information requests.

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Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Stairlifts Yes 27th July, 2023 21st August, 2023
Domestic fires Yes 24th July, 2023 17th August, 2023
Electric vehicle battery fires Yes 24th July, 2023 28th July, 2023
Fires in the construction industry Yes 19th July, 2023 28th July, 2023
Wildfires 2023 (to date) Yes 17th July, 2023 28th July, 2023
Electric vehicle battery fires Yes 10th July, 2023 28th July, 2023
Phone chargers Yes 4th July, 2023 25th July, 2023
Animal rescues (2018-to date) Yes 28th July, 2023 19th June, 2023
E-scooters/E-bikes lithium battery fires Yes 23rd June, 2023 7th July, 2023
Electric vehicle fires Yes 19th June, 2023 10th July, 2023

Pages

No recent freedom of information requests.

Pages

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