We have brought together some of the most useful information and web links:
Shropshire Council
- For school and education-related enquiries during this emergency, plus school admissions, school transport and free school meals 0345 678 9008.
- For concerns about a child’s safety or welfare, or for family support 0345 678 9021.
- For concerns about a vulnerable adult’s safety or welfare, or for support and advice about adult social care 0345 678 9044
- Looking after your mental health during COVID-19 document
- For business-related enquiries, email COVID19businessenquiries@shropshire.gov.uk
- For business rates enquiries - 0345 678 9003 or email business.rates@shropshire.gov.uk
- For all enquiries about bins and recycling including collections and assisted collections - 0345 678 9007
- For all other enquiries, please check the Shropshire Council website or contact 0345 678 9000
Telford and Wrekin Council
- Community support line: 01952 382030
- Volunteering opportunities application page
- Community support request page
- COVID-19 information page (including advice for business, mental health and wellbeing, and supporting vulnerable people)
- Switchboard number: 01952 380000
Health Advice
- Check if you have coronavirus symptoms at NHS 111 online
- Advice about self-isolation
- Advice for people at high risk (and who falls into this category)
- Mental health and wellbeing advice from Mind
- How to look after your mental health during COVID-19 - guide from Shropshire Council
- For child safety advice during COVID, use this handy guide from the Child Accident Prevention Trust
Domestic Violence
Shropshire Contacts
- Shropshire Adult social care and safeguarding 0345 678 9044
- Safeguarding children: Compass, front door and targeted early help 0345 6789021
- Housing 0345 678 9005
- Shropshire Domestic Abuse Helpline 0800 7831 359 (24 hours)
- Shropshire Domestic Abuse Service (Mon-Fri 9am-5pm) 0300 303 1191
- Out of hours emergency Shropshire Council 0345 678 9040
Telford and Wrekin Contacts
- Telford and Wrekin Family Connect 01952 385385 (Family front door, child protection referrals)
- Telford & Wrekin Council 01952 676500
General Contacts
- Safe Lives – The UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
- Men’s Advice Line 0808 801 0327
- Respect helpline – 0808 802 4040 (for anyone worried that they may be harming someone else)
- Forced Marriage Unit 0207 008 015
- Help is available for victims of domestic abuse across the county
- Galop National helpline for lesbian, gay, bisexual and trans people experiencing domestic abuse 0800 999 5428
- If you suspect that an abuser is monitoring your Internet usage, find out how to hide your internet browsing history
Shropshire Fire and Rescue
- In emergencies always dial 999
- For fire safety in the home advice 01743 260260
- For general enquiries 01743 260200
- All other essential telephone numbers listed here
- For fire safety activities for the kids to do, check out our activity booklet
- To contact us via email visit our contact us page or email enquiries@shropshirefire.gov.uk
For up to the minute news and information from the Service, follow us on Facebook or Twitter
