Reference:
Request detail:
Dear Shropshire Fire and Rescue Service,
I am writing in connection to the Freedom of Information Act 2000.
Please could you endeavour to answer the following questions within 20 working days, as specified under its clauses:
Please could you tell me how many racism complaints have been made against your fire and rescue service and its staff since 2015.
Please break this down by each calendar year between 2015 and 2020 in terms of: complaints from members of the public, complaints from staff members, and whether the complaint was upheld by the organisation.
Response detail:
Thank you for your Freedom of Information request. Please find our response below.
|
Year |
Racism Complaints by Staff Memebers |
Racism Complaints by Members of the Public |
Complaint Upheld |
|
2015 |
0 |
1 |
No - Related to positive action recruitment activity by the Service |
|
2016 |
0 |
0 |
- |
|
2017 |
0 |
0 |
- |
|
2018 |
0 |
1 |
Yes |
|
2019 |
0 |
1 |
Yes |
|
2020 |
0 |
10 |
No - Related to positive action recruitment activity by the Service |
If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email: enquiries@shropshirefire.gov.uk.
If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.gov.uk
