Current Vacancies

Firefighters may attract the headlines but a modern fire and rescue service relies upon a talented team of support staff to help deliver the service the community expects. These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.

For more information about all job roles, including support staff roles, please contact our human resources team on 01743 260200 or email


The primary role of a firefighter is to protect people, the environment and property by responding to emergency incidents. These days, the role of a firefighter is about more than fighting fires. Just as important is the fire safety work, helping prevent fires and accidents from happening.

Firefighters advise people on fire prevention, escape routes and hazards at home, in the community and in business. They visit schools, teach and work with children to raise awareness of dangers like fireworks and matches. And they work with businesses promoting safety initiatives and inspecting buildings to make sure they meet fire safety regulations. For more information on firefighters, please visit this page. LINK

Control Operator

The control room is staffed 24 hours a day, 365 days a year by four watches of four fire control operators.

The main role of the fire control operators is to answer the emergency calls and decide what appliances need to be sent to each incident. Although the mobilising officer is in charge of this decision, each control operator needs to have a good knowledge of what to send, as the mobilising officer may be otherwise engaged during busy spells.

Other duties are carried out during periods when the Service is not responding to incidents.

Fire Safety

Within this directorate there are 2 departments which carry out prevention work in conjunction with Firefighters. These departments are:

  • Business Fire Safety - This department focusses on safety regulations in the workplace or public locations.
  • Community Fire Safety - This department focusses on safety measures in the community, dealing with arson, anti-social behaviour, along with home, road and water safety.

Support Staff

Shropshire Fire and Rescue Service also employs a range of other staff who carry out various jobs to support the aims and the work of the Service.

These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.


We have the following vacancies:

Area Manager B (plus 20% FDS allowance)

£55,389 Development      £60,756 Competent

Shropshire and Wrekin Fire and Rescue Authority are seeking to appoint an Area Manager with excellent leadership, innovation and energy to help continue to deliver a high quality, affordable and sustainable fire and rescue service to the people of Shropshire.

The Service is governed by a Fire Authority made up from members of Shropshire Council and Telford and Wrekin Council and delivers a service to over 480 thousand residents.  This population is spread over 1,346 square miles, with the busy towns of Shrewsbury and Telford at its centre.  This sparsity, combined with the challenges of two growing vibrant towns creates a challenging and interesting risk profile.

Applications are sought from existing substantive Area Managers or substantive competent Group Managers who are able to demonstrate experience of operating effectively at a strategic level, have a successful track record of achievement and the ability to provide strategic leadership at a challenging time for the Service.  The successful candidate will be an effective leader with extensive experience across a range of departments and disciplines.   The role requires sound knowledge and experience of fire and rescue service delivery, operational command at all levels, integrated risk management planning, business, financial and succession planning, performance and people management and partnership working. 

The successful candidate will need to have the ability to balance conflicting demands, the confidence to innovate and be creative and the resilience and character to deal with the pressures that come with a strategic leadership role.  This will require highly effective interpersonal skills with the ability to lead and motivate others through significant periods of change and build positive and influential relationships both within and outside of the organisation.  A key part of the role is engagement with the Executive Team and Elected Members, supporting them in their work to shape the direction of the Service.  This requires political awareness and a detailed understanding of community issues.

The Area Manager post forms part of an Officer Rota and as such are required to provide operational and Silver Command cover.  The successful candidate will be required to provide a base in a defined area and will be provided with an appropriate vehicle for emergency response and business use.  A relocation package is available.

Group Managers will be expected to carry out our Area Manager CPG process as part of the selection process. The Career Progression Gateway (CPG) is an online assessment process consisting of two assessments – a Case Study and a 1:1 Telephone Role Play.  These assessments are marked against the NFCC Leadership framework behaviours. These are expected to take place week commencing 16 November 2020.

Please find the application form below, please return application forms to

The closing date for application is 9 November 2020.

For those interested, or who want more information, an informal conversation is welcomed with DCFO Dave Myers on 01743 260200

Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Lifetime/Annual Allowance implications. A breach in the Lifetime/Annual Allowance threshold could result in a Tax charge. Further information can be obtained from your Pensions team.


Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and under-represented groups.  

Privacy Notice under the Data Protection Act 2018 (General Data Protection Regulations)

Shropshire Fire and Rescue Service is collecting Personal Identifiable Information to enable it to process your job application and to monitor against statutory requirements e.g. Equality Act 2010. This information is being processed under GDPR 2018 -Article 6 (1)b) and GDPR 2018– Article 9 (2)b).

For further details on our privacy arrangements please view our Privacy Notice

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