Current Vacancies

Firefighters may attract the headlines but a modern fire and rescue service relies upon a talented team of support staff to help deliver the service the community expects. These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.

For more information about all job roles, including support staff roles, please contact our human resources team on 01743 260200 or email


The primary role of a firefighter is to protect people, the environment and property by responding to emergency incidents. These days, the role of a firefighter is about more than fighting fires. Just as important is the fire safety work, helping prevent fires and accidents from happening.

Firefighters advise people on fire prevention, escape routes and hazards at home, in the community and in business. They visit schools, teach and work with children to raise awareness of dangers like fireworks and matches. And they work with businesses promoting safety initiatives and inspecting buildings to make sure they meet fire safety regulations.

On-Call Firefighters: For more information, please visit this page

Wholetime Firefighters: For more information, please visit this page 

Control Operator 

The control room is staffed 24 hours a day, 365 days a year by four watches of four fire control operators.

The main role of the fire control operators is to answer the emergency calls and decide what appliances need to be sent to each incident. Although the mobilising officer is in charge of this decision, each control operator needs to have a good knowledge of what to send, as the mobilising officer may be otherwise engaged during busy spells.

Other duties are carried out during periods when the Service is not responding to incidents.

Fire Safety

Within this directorate there are 2 departments which carry out prevention work in conjunction with Firefighters. These departments are:

  • Business Fire Safety - This department focusses on safety regulations in the workplace or public locations.
  • Community Fire Safety - This department focusses on safety measures in the community, dealing with arson, anti-social behaviour, along with home, road and water safety.

Support Staff

Shropshire Fire and Rescue Service also employs a range of other staff who carry out various jobs to support the aims and the work of the Service.

These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.


We have the following vacancies:

Systems Administrator – SharePoint Microsoft 365.
37 hours per week

Grade 6 - £23,541 per annum


Working in the Service Development Department, you will be part of a small team of system administrators.  This team is responsible for providing a corporate support network for electronic departmental information systems and work to implement solutions that improve efficiency for the systems users.

As a SharePoint Administrator you will primarily be responsible for administration activities within SharePoint, Teams and OneDrive.  This will include implementing updates and continuous improvements within SharePoint and Microsoft 365 products, moving sites from Classic to Modern SharePoint and maintaining documentation relating to these changes, working with system users and IT. 

This role requires extensive SharePoint administration experience and knowledge, extensive knowledge of Microsoft365 and standard business software, a confidence to lead on projects and communicating effectively with groups of differing knowledge and understanding of SharePoint.  You will also need to have a good understanding of ISO and GDPR.  You will be creative in the use and development of the SharePoint and Microsoft 365 and have a willingness to adapt and embrace new ways of working, using your skills to support managers to implement these changes.

Being a member of a small team, you will be expected to be adaptable and support with other information systems where required. 

The position includes the following benefits:

Local Government Pension Scheme
Flexible Working Hours Scheme
Paycare Healthcare Benefits Plan
Occupational Health Services

 For a job description and application form please see below.

Completed applications to be returned to

The closing date for applications is 15th February 2021.



Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and under-represented groups.  

Privacy Notice under the Data Protection Act 2018 (General Data Protection Regulations)

Shropshire Fire and Rescue Service is collecting Personal Identifiable Information to enable it to process your job application and to monitor against statutory requirements e.g. Equality Act 2010. This information is being processed under GDPR 2018 -Article 6 (1)b) and GDPR 2018– Article 9 (2)b).

For further details on our privacy arrangements please view our Privacy Notice

Open Vacancies

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Further Information