Current Vacancies

Firefighters may attract the headlines but a modern fire and rescue service relies upon a talented team of support staff to help deliver the service the community expects. These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.

For more information about all job roles, including support staff roles, please contact our human resources team on 01743 260200 or email


The primary role of a firefighter is to protect people, the environment and property by responding to emergency incidents. These days, the role of a firefighter is about more than fighting fires. Just as important is the fire safety work, helping prevent fires and accidents from happening.

Firefighters advise people on fire prevention, escape routes and hazards at home, in the community and in business. They visit schools, teach and work with children to raise awareness of dangers like fireworks and matches. And they work with businesses promoting safety initiatives and inspecting buildings to make sure they meet fire safety regulations.

On-Call Firefighters: For more information, please visit this page

Wholetime Firefighters: For more information, please visit this page 

Control Operator 

The control room is staffed 24 hours a day, 365 days a year by four watches of four fire control operators.

The main role of the fire control operators is to answer the emergency calls and decide what appliances need to be sent to each incident. Although the mobilising officer is in charge of this decision, each control operator needs to have a good knowledge of what to send, as the mobilising officer may be otherwise engaged during busy spells.

Other duties are carried out during periods when the Service is not responding to incidents.

Fire Safety

Within this directorate there are 2 departments which carry out prevention work in conjunction with Firefighters. These departments are:

  • Business Fire Safety - This department focusses on safety regulations in the workplace or public locations.
  • Community Fire Safety - This department focusses on safety measures in the community, dealing with arson, anti-social behaviour, along with home, road and water safety.

Support Staff

Shropshire Fire and Rescue Service also employs a range of other staff who carry out various jobs to support the aims and the work of the Service.

These roles are wide and varied and include Administration Support, Human Resources, ICT, Operational Planning, Planning & Performance, Resources & Workshops, and Training & Development.


We have the following vacancies:

Operational Support Technican 

37 hours per week plus on call rota (pending review)

Grade 6 - £23,541 per annum


A vacancy has arisen for an Operational Support Technician to support the Resources Department based at Headquarters in Shrewsbury in the provision and maintenance of a wide variety of technical equipment including protective clothing and firefighting equipment.

You will be the first contact point for operational support for equipment and PPE users and will provide technical knowledge and support to the department and directly to service users. An awareness of operational firefighting, equipment uses, and incident management procedures is therefore essential. 

You will support the maintenance of equipment on a fleet of 50 plus fire response vehicles. Duties include compliance document record keeping, logistics and transport, planning of maintenance works including Breathing Apparatus and ancillary equipment. You will also liaise with outside contractors and purchase spares and new equipment.

The applicant must be able to communicate confidently with people at all levels. They must also be able to use their initiative, prioritise work and meet deadlines. The post holder will have a wide and varied workload including collection and delivery of equipment and vehicles.

Candidates must hold a current LGV Class C driving licence. A trailer towing licence is desirable. 

For a full job description and application form please see the attachments below.

Please send completed application forms by email to

The closing date for applications is 1600 hours on 30 April 2021.




Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and under-represented groups.  

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Shropshire Fire and Rescue Service is collecting Personal Identifiable Information to enable it to process your job application and to monitor against statutory requirements e.g. Equality Act 2010. This information is being processed under GDPR 2018 -Article 6 (1)b) and GDPR 2018– Article 9 (2)b).

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Open Vacancies

There are currently no vacancies

Further Information