Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email enquiries@shropshirefire.gov.uk.

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

Preferred Contact Method

Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
£500+ Transactions Yes 29th November, 2019 3rd December, 2019
Pay Scales Yes 19th August, 2019 12th September, 2019
Fire Trading Company Yes 8th August, 2019 22nd August, 2019
Procurement Yes 4th June, 2019 5th June, 2019
NDA's Partial 13th May, 2019 11th June, 2019
expenditure over £500 Yes 1st June, 2019 3rd June, 2019
budgets & headcount Yes 30th May, 2019 6th June, 2019
Pensions Yes 8th May, 2019 23rd May, 2019
PR Spending Yes 7th May, 2019 9th May, 2019
Injury Claims Yes 13th March, 2019 10th April, 2019

Pages

Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Change of rota Yes 9th November, 2019 2nd December, 2019
Reward or remuneration for First Aiders Yes 14th October, 2019 22nd October, 2019
Sight impaired Yes 10th October, 2019 31st October, 2019
Bariatrics Yes 25th September, 2019 21st October, 2019
Recruitment Yes 22nd September, 2019 21st October, 2019
Training for Wholetime Firefighters Yes 20th September, 2019 21st October, 2019
National Operational Learning (NOL) Yes 16th September, 2019 1st October, 2019
Firefighter Suicides Yes 12th September, 2019 1st October, 2019
Second Jobs Yes 9th September, 2019 26th September, 2019
Rank/Management Ratios Yes 4th September, 2019 26th September, 2019

Pages

Recent Freedom of Information Requests for Assets
Title Released Received Responded
Fuel Management Yes 26th November, 2019 22nd September, 2020
Fire Service Vehicles Yes 21st November, 2019 29th November, 2019
Cost of Fire Engines Yes 4th September, 2019 20th September, 2019
Vehicle Purchases Yes 29th August, 2019 3rd September, 2019
Vehicle List Yes 21st August, 2019 20th September, 2019
Fleet List Yes 6th August, 2019 16th August, 2019
Fire Fighting Foam Yes 21st June, 2019 15th July, 2019
appliance livery Yes 3rd June, 2019 4th June, 2019
Authority Vehicles Yes 1st May, 2019 30th May, 2019
Commercial Gas Appliances Yes 15th April, 2019 16th May, 2019

Pages

Recent Freedom of Information Requests for Fire Safety
Title Released Received Responded
Enforcement actions and prosecutions Yes 21st October, 2019 4th November, 2019
Evacuation in HRRBs Yes 9th October, 2019 5th November, 2019
Electric Blanket Fires Yes 9th October, 2019 4th November, 2019
Fire Safety in Care Homes Yes 23rd August, 2019 20th September, 2019
RRO Yes 30th April, 2019 23rd May, 2019
Fire Safety & Hotels Yes 1st October, 2018 29th October, 2018
Fire Safety Yes 14th August, 2018 10th September, 2018
Fire Safety - officers, audits, enforcement notices Yes 6th June, 2018 20th June, 2018
Waking watch Yes 1st May, 2018 1st May, 2018
Fire safety compliance inspections - high rise residential buildings Yes 20th March, 2018 9th April, 2018

Pages

Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Hoax Calls Yes 18th November, 2019 16th December, 2019
Technology in use at the incident ground Yes 4th November, 2019 19th November, 2019
House Fires Yes 11th October, 2019 7th November, 2019
Cleobury Mortimer Availability Yes 29th September, 2019 21st October, 2019
Hoses Yes 25th September, 2019 9th October, 2019
Traffic Incidents/accidents Yes 9th August, 2019 5th September, 2019
Bonfire Night Yes 11th August, 2019 4th September, 2019
Accident Yes 7th August, 2019 9th August, 2019
High Speed Driving Yes 19th July, 2019 13th August, 2019
Primary and Secondary Fires Yes 5th June, 2019 27th June, 2019

Pages

Recent Freedom of Information Requests for IT
Title Released Received Responded
Enterprise Software Yes 13th November, 2019 9th December, 2019
IT Service Management and Yes 18th November, 2019 22nd September, 2020
Telephony/Communications Yes 22nd October, 2019 18th November, 2019
IT Software Contracts Yes 8th July, 2019 5th August, 2019
cyber security Yes 17th June, 2019 12th July, 2019
IT systems for Fleet and Equipment Yes 11th March, 2019 3rd April, 2019
Social Media Yes 25th February, 2019 18th March, 2019
Wifi Yes 30th January, 2019 19th February, 2019
GDPR (Not held) 24th October, 2018 20th November, 2018
3rd Party Hosting Yes 1st November, 2018 27th November, 2018

Pages

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.