Accessing Information

Data Protection

The Data Protection Act gives individuals the right to know what information is held about them. It provides a framework to ensure that personal information is handled properly, and gives you the right to access information held about you by organisations. The Act governs how organisations can use the personal information that they hold – including how they acquire, store, share or dispose of it. Find out more about Data Protection.

 

Environmental Information Regulations

The Environmental Information Regulations effective from 1 January 2005 also gives members of the public the right to access environmental information held by public authorities. This covers information on the state of the environment with certain specified exceptions. Any applications will be dealt with in the same manner as requests made under the Freedom of Information Act, verbal requests, however, are also acceptable. You can find out more about them here.

 

Publication Scheme

Under the Freedom of Information Act 2000 (FOI) the Brigade makes clear the information it will make public by producing a Publication Scheme, setting out:

  • The classes of information which we publish or intend to publish;
  • The manner in which the information will be published; and
  • Whether the information is available free of charge or on payment.

 

Requesting Information

It is our aim to help you as much as possible. To enable us do this we ask you to provide the following information:

  • A clear and understandable request with enough detail to locate the information;
  • Your name and address (this can be your postal or email address) so we can respond to your request; and
  • An indication about the format in which you want the information.

 

FOI disclosure log

This log contains previous Freedom of Information Act requests for information from the Service. We include it here as a resource for people looking for information about Shropshire Fire and Rescue Service. If you are planning to submit an FOI request, please check here first to see if the information you require is already available.

 

Costs

All information in our publication scheme is available in hard copy and can be provided at 10p per A4 sheet. The same information will gradually be available from the website to download free of charge.

If SFRS estimates that the cost of complying with the request for information would exceed the limit set by the Government (£450) then the Service is not obliged to comply with the request. It must however advise in writing whether it holds information of the description specified in the request.

If the cost of providing the information exceeds the limit a fees notice will be issued. You will have three months from the date of the notice to pay the fee before the request lapses.

 

When Information may be withheld

Some information which we hold may not be made public, for example information about national security or court records. Likewise some documents may include exempt information, so you will only receive the information, which is not exempt.