Accessing Information

Accessing information

Shropshire Fire and Rescue Service aims to make information as accessible as possible. Much of the information we hold is already available on this website.

Before making a request, please check whether the information you are looking for is already published, as this is usually the quickest and easiest way to access it.

Shropshire Fire and Rescue Service is committed to openness and transparency and to making information available to support democratic accountability.

In line with the Local Government Transparency Code 2015, we publish a range of datasets that show how we operate, how we make decisions and how public money is spent. This includes information that the government expects local authorities to make available routinely, unless there is a lawful reason not to do so.

Transparency data is published on our website in accordance with statutory requirements and best practice, and is intended to enable the public to understand, scrutinise and engage with the Service.

Find out more about our Data Published under the Local Transparency Code

Under the Freedom of Information Act 2000, you can request recorded information held by the Service that is not your own personal data. This includes information about our services, decisions, policies and how we use public resources, unless a legal exemption applies.

Find out more on our Freedom of Information pages.

UK data protection law gives individuals the right to access their own personal information held by organisations. This is known as a Subject Access Request (SAR). Requests for personal data are handled under the UK General Data Protection Regulation and the Data Protection Act 2018 and follow a different process to Freedom of Information requests.

Find out more about Data Protection, including how to make a SAR.

The Environmental Information Regulations 2004 give the public a right to access environmental information held by public authorities, such as information about the environment, environmental risks, and activities or measures affecting it.

Requests can be made verbally or in writing and are handled under specific statutory rules. You can find out more about them here.

We publish certain information routinely under our Publication Scheme, as required by the Freedom of Information Act. This sets out the information we make publicly available, how it can be accessed, and whether any charges apply.

Different legal routes apply depending on whether you are requesting general information, environmental information, or personal data. If you are unsure which route is correct, we will provide advice and assistance to help you make the right type of request.  Refer here for our Accessibility statement.