IT

Requests relating to IT contracts.

Software Purchased

Received: 

Wednesday, 4 May, 2022

Responded: 

Wednesday, 18 May, 2022

Request detail: 

I would be most grateful if you would provide me, under the Freedom of Information Act, information regarding the Service’s use of the following software and datasets?

For each can you please detail: The number & types of licenses held, the price of these licenses, and the renewal date or contract length of the licenses held.

1.      The product name & provider of your incident recording software

2.      The product name & provider of any Hydrant Management software

3.      The product name & provider of your risk management software

Telephone

Received: 

Wednesday, 16 February, 2022

Responded: 

Monday, 14 March, 2022

Request detail: 

I would like to submit a new FOI request. All or some of the information provided previously has expired, I require an update on the questions below.

See my request below:

Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP etc)

1.Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.

ICT Documents

Received: 

Monday, 6 December, 2021

Responded: 

Thursday, 6 January, 2022

Request detail: 

I wish to submit a request for some of the organisation’s information around the internal plans and strategy documents around ICT.

The ICT documents I require are the most recent update.

I wish to obtain the following documents:

1.      ICT/IM&T/IS Strategy- The IT department strategy or plans, highlights their current and future objectives.

Estate Infrastructure

Received: 

Monday, 9 August, 2021

Responded: 

Wednesday, 1 September, 2021

Request detail: 

Under the Freedom of Information Act 2000, I write to obtain the following information about the organisation’s information technology infrastructure:

1. What is your annual IT Budget for 2021, 2022 & 2023?

2. Storage:

a. What storage vendor(s) and models do you currently use?

b. What is the capacity of the storage data in TB & How much of this is utilised?

c. What were the installation dates of the above storage vendor(s)? (Month/Year)

d. When is your planned (or estimated) storage refresh date? (Month/Year)?

ERP, CRM, Payroll

Received: 

Friday, 2 July, 2021

Responded: 

Thursday, 29 July, 2021

Request detail: 

This is an email to request information under the FOI Act.

I'd like to apologise for the length of this request, and how tedious it may

be to handle. That being said, please make an effort to provide all of this

information.

The information I'm requesting is regarding the software contracts that the

organisation uses, for the following fields.

Enterprise Resource Planning Software Solution (ERP):

Primary Customer Relationship Management Solution (CRM):

For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this

Ring Amazon Camera System

Received: 

Thursday, 1 July, 2021

Responded: 

Thursday, 8 July, 2021

Request detail: 

Dear Sir/Madam,
I am writing to you under the Freedom of Information Act 2000 to request the following information:
- Has the fire authority partnered with Ring, Amazon’s camera system?
- Was the fire authority or were any officers provided with free and/or discounted Ring devices in 2021 (up to and including June 30th)? If so, how many of these were distributed to members of the public?
- How many requests for videos were sent by the fire authority to/via Ring in 2021 (up to and including June 30th)?

Windows 7 & XP

Received: 

Tuesday, 8 June, 2021

Responded: 

Wednesday, 16 June, 2021

Request detail: 

Dear Shropshire Fire and Rescue Service,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the following questions;

1. How many instances of the Microsoft Windows 7 Operating System are currently in operation across your entire network? How many devices such as kiosks, lap tops etc are still running Windows 7? 

ICT Systems

Received: 

Friday, 30 April, 2021

Responded: 

Thursday, 27 May, 2021

Request detail: 

I am writing to you under the Freedom of Information Act 2000 to request information from Shropshire Fire and Rescue Service. The requested information is detailed in the attached document.

Please provide the information electronically.

Hosting

Received: 

Monday, 12 April, 2021

Responded: 

Tuesday, 4 May, 2021

Request detail: 

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.

The type of contract I wish to see is below:

1.       Dedicated hosting- Managed environment

2.       Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.

IT Department and Suppliers

Received: 

Friday, 9 April, 2021

Responded: 

Thursday, 6 May, 2021

Request detail: 

I am writing to you under the Freedom of Information Act 2000 to request the following information regarding your organisation.

Could you please provide up to date Names, Job Titles, telephone numbers and email addresses for your IT Department;

Managers

Heads of

Assistant Directors

Directors of IT / ICT / IM&T / Digital / Information / Telecommunications

Or the equivalent job titles in your organisation.

Can you also supply me with your top 20 software and IT Suppliers / Providers

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