Contact Us

To contact Shropshire Fire and Rescue Service please telephone 01743 260 200 or email

Alternatively, you may use the form below to submit your comments, compliments, complaints or concerns, or to request information from us.

On our website we publish some of the more frequently asked Freedom of Information Requests along with our responses. Please select this link to view these, as we may have already responded to a similar question.

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.

For non-emergencies, you can contact the Police on 101 or report crime anonymously to Crimestoppers on 0800 555 111.

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Please make sure you have supplied details to enable us to contact you via your preferred means.

Subject of Request
Recent Freedom of Information Requests for Finance and corporate governance
Title Released Received Responded
Compensation claims 2010/11, 2011/12, 2012/13 Yes 18th February, 2014 14th March, 2014
Salary of the Chief Fire Officer Yes 10th February, 2014 10th March, 2014


Recent Freedom of Information Requests for Staffing and Employment
Title Released Received Responded
Control room staffing levels Yes 26th October, 2017 31st October, 2017
Subject Access Requests Yes 19th September, 2017 4th October, 2017
Operational Personnel Fitness Yes 1st September, 2017 18th September, 2017
Mental Health - Stress Yes 22nd August, 2017 13th September, 2017
Fire Service Mental Health Yes 26th July, 2017 21st August, 2017
Inspecting and Auditing Staff Yes 17th July, 2017 7th August, 2017
Business Fire Safety Officers Yes 5th July, 2017 30th November, 2017
Fire Safety staff Yes 22nd June, 2017 30th June, 2017
Retained/On-Call Staff Yes 21st June, 2017 7th July, 2017
Staff numbers Yes 31st March, 2017 25th April, 2017


Recent Freedom of Information Requests for Assets
Title Released Received Responded
Vehicle Fleet List Yes 11th May, 2016 12th May, 2016
Fleet Vehicles Yes 29th April, 2016 24th May, 2016


No recent freedom of information requests.

Recent Freedom of Information Requests for Incident and Emergency Response
Title Released Received Responded
Firefighter Attacks Yes 8th October, 2018 31st October, 2018
Assisting FRS Yes 7th October, 2018 17th October, 2018
False and Malicious Alarms Yes 20th September, 2018 10th October, 2018
Bariatrics Yes 15th September, 2018 17th September, 2018
Schools Yes 4th September, 2018 19th September, 2018
Malicious Fire Alarms in Schools Yes 22nd August, 2018 17th September, 2018
Fire/Arson in Schools Yes 22nd August, 2018 12th September, 2018
Wildfires Yes 3rd August, 2018 31st August, 2018
Cannabis Farm Fires Yes 1st August, 2018 24th August, 2018
999 Calls Yes 15th May, 2018 12th June, 2018


Recent Freedom of Information Requests for IT
Title Released Received Responded
Photocopier Contracts Yes 24th June, 2016 14th July, 2016
Telephone maintenance Yes 11th March, 2014 8th April, 2014
Telecommunications contracts Yes 17th January, 2014 14th February, 2014


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