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29/12/2023 12:00 am
29/01/2024 12:00 am
Incident and emergency response
Please find here a Freedom of Information request for your attention
1) How many times was the Shropshire Fire and Rescue Service called out to lift/elevator-related incidents in 2023? (1st Jan-31st Dec)
1a) How many of these total call outs required the fire service to rescue, or help to rescue, one or more parties stuck in a lift/elevator?
1b) How many of these total call outs were deemed as an emergency by the fire service?
1c) How many of these total call outs were deemed as a non-emergency by the fire service?
2) How many times was the Shropshire Fire and Rescue Service called out to lift/elevator-related incidents in 2022? (1st Jan-31st Dec)
2a) How many of these total call outs required the fire service to rescue, or help to rescue, one or more parties stuck in a lift/elevator?
2b) How many of these total call outs were deemed as an emergency by the fire service?
2c) How many of these total call outs were deemed as a non-emergency by the fire service?
Thank you for your Freedom of Information request. Please refer below for the information requested.
1) How many times was the Shropshire Fire and Rescue Service called out to lift/elevator-related incidents in 2023? (1st Jan-31st Dec) 41 – These are Special Service Calls and there may be charges incurred. Scale of Charges 2023-24.pdf (shropshirefire.gov.uk)
1a) How many of these total call outs required the fire service to rescue, or help to rescue, one or more parties stuck in a lift/elevator? 41
1b) How many of these total call outs were deemed as an emergency by the fire service? – 41
1c) How many of these total call outs were deemed as a non-emergency by the fire service?- Zero
2) How many times was the Shropshire Fire and Rescue Service called out to lift/elevator-related incidents in 2022? (1st Jan-31st Dec) 22 – These are Special Service Calls and there may be charges incurred. Scale of Charges 2023-24.pdf (shropshirefire.gov.uk)
2a) How many of these total call outs required the fire service to rescue, or help to rescue, one or more parties stuck in a lift/elevator? 22
2b) How many of these total call outs were deemed as an emergency by the fire service? 22
2c) How many of these total call outs were deemed as a non-emergency by the fire service? Zero
If you are unhappy with the way your request for information has been handled, you can complain or request an internal review of the decision. This must be done within 40 working days of receiving this response. You can do this by writing to the Assistant Chief Fire Officer, Shropshire Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1 2HJ or email: enquiries@shropshirefire.gov.uk.
If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:
www.ico.org.uk/foicomplaints
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
